After the consultancy of various requests, if a foreigner can not get to the destination on time as he/she is new to local area or can not communicate with local people after arrival, the counter will provide guide services to assist the foreigner to get to the designation rapidly, or communicating with the government agencies so that applications and other living consultancy can be fulfilled successfully. This can reduce the barrier in communication encountered by foreign people after entering Yilan and assist the foreigner in adapting to local life rapidly.